01
4 WeeksGeneral Professional Skills
Workplace communication, time management, teamwork, and how to learn in a tech classroom.
Level 01 · Basic Level 1
Digital Literacy
Build confidence with computers, communication, and everyday digital tools.
- Duration
- 4 Weeks
- Location
- Onsite
- Tuition
- Free for eligible participants
- Entry needs
- Below or Matric
Overview
Digital Literacy is the starting point for learners who are new to professional technology environments. You will practice typing, email etiquette, file management, and basic hardware troubleshooting in a supportive onsite lab with instructors who meet you where you are — whether you are below matric or returning to education after a break.
- No prior computer experience required
- Small-group instruction with patient mentors
- Loaner laptops available for eligible students
- Certificate of completion for each module
What you'll learn
- Navigate Windows, browsers, and cloud storage with confidence
- Type at a functional speed for school and workplace tasks
- Write clear professional emails and follow digital etiquette
- Diagnose common hardware issues and know when to escalate
- Organize files, folders, and passwords safely
Curriculum modules
02
4 WeeksTyping Skills
Finger placement, accuracy drills, and speed building for assignments and job applications.
03
4 WeeksBasic Hardware Troubleshooting
Identify cables, ports, displays, and common fixes before calling IT support.
04
4 WeeksProfessional Emailing
Structure messages, attach files, use CC/BCC appropriately, and maintain a professional tone.
Topic breakdown
| Course details | Location | Entry needs | Duration |
|---|---|---|---|
| General Professional Skills | Onsite | Below or Matric | 4 Weeks |
| Typing skills | Onsite | Above matric are also welcome | 4 Weeks |
| Basic Hardware Troubleshooting | Onsite | Above matric are also welcome | 4 Weeks |
| Professional emailing | Onsite | Above matric are also welcome | 4 Weeks |
General Professional Skills
- Location
- Onsite
- Duration
- 4 Weeks
- Entry needs
- Below or Matric
Typing skills
- Location
- Onsite
- Duration
- 4 Weeks
- Entry needs
- Above matric are also welcome
Basic Hardware Troubleshooting
- Location
- Onsite
- Duration
- 4 Weeks
- Entry needs
- Above matric are also welcome
Professional emailing
- Location
- Onsite
- Duration
- 4 Weeks
- Entry needs
- Above matric are also welcome
More at Basic level
Admissions open for Spring 2026 batch
Ready to join Digital Literacy?
Apply for the next cohort — tuition is free for eligible participants. A coordinator will follow up within one business day.